Privacy Policy

AXIOM GLOBAL EDUCATION SRL, with its registered office at Bdul. Pipera 141, Bl. VILA 64, Et. P, CAM. 1, Code 077190, Loc. Voluntari, Romania, registered with the Trade Registry under number J2025032840000 and Unique Registration Code 51758302, respects your privacy and is committed to protecting your personal data.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our services, including by visiting our website (https://axiom-education.com/), purchasing products, booking services, or through other means (collectively referred to as the "Service").

We comply with applicable data protection laws, specifically the General Data Protection Regulation (EU) 2016/679 (GDPR). By using our Service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal data:

Identification and Contact Data

Your first name, last name, email address, phone number, shipping address, and billing address.

Account Data

Login credentials (username and encrypted password) and account preferences.

Financial and Transaction Information

Order history and payment details (processed securely by third-party partners; we do not directly store this sensitive data).

Technical Data

Your IP address, browser type, device identifiers, operating system, and information about pages visited and your interaction with our site.

Communications

The content of emails, messages, reviews, or support requests.

2. How We Use Your Information

We use the data we collect to:

  • Provide the Service: Process and deliver orders, confirm bookings, and manage your account.
  • Communicate with You: Send you notifications about orders, service updates, special offers, and respond to your inquiries.
  • Personalize the Experience: Adapt content and product/service recommendations based on your preferences.
  • Improve the Service: Analyze how our site is used to optimize it and develop new features.
  • Fulfill Legal Obligations: Comply with legal requirements, prevent fraud, and ensure data security.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds, as per GDPR:

  • Performance of a Contract: When we process an order or a booking.
  • Your Consent: For direct marketing communications, such as our newsletter, which you can withdraw at any time.
  • Legitimate Interest: To improve our services, prevent fraud, and ensure the security of our network.
  • Legal Obligations: To comply with tax requirements or other applicable laws.

4. Disclosure of Information

We do not sell your personal data. We may share your information with:

  • Service Providers: We collaborate with payment processors, courier companies, marketing platforms, and IT service providers. These partners are obligated to maintain the confidentiality of your data.
  • Legal Authorities: When required by law or when necessary to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

5. Transfer of Data Outside the EU/EEA

Your data may be transferred to service providers located outside the European Economic Area (EEA). We ensure these transfers are made under appropriate safeguards, such as the standard contractual clauses approved by the European Commission.

6. Your Rights

According to GDPR, you have the following rights:

  • Right to Information: To know how your data is being processed.
  • Right of Access: To request a copy of the data we hold about you.
  • Right to Rectification: To correct inaccurate data.
  • Right to Erasure ("Right to be Forgotten"): To request the deletion of your data under certain conditions.
  • Right to Restriction of Processing: To request the limitation of your data processing.
  • Right to Data Portability: To receive your data in a structured, commonly used format and to transmit it to another controller.
  • Right to Object: To object to the processing of your data in certain situations.
  • Right to Lodge a Complaint: With the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you believe your rights have been violated.

To exercise any of these rights, please contact us.

7. Data Security

We use appropriate technical and organizational measures to protect your data against loss, theft, unauthorized access, or disclosure. While we make every effort to ensure security, no system is completely infallible.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to the Policy

This policy may be updated periodically. We will notify you of any material changes by posting the new version on our website with an updated "Effective Date."

11. Contact

If you have any questions about this Privacy Policy, please contact us at:

Address: Bdul. Pipera 141, Bl. VILA 64, Et. P, CAM. 1, Code 077190, Loc. Voluntari, Romania

Email: [email protected]